The following privacy policy statement discloses the privacy policies for Softhard solution (SanV Group)

WHO WE ARE

We are SoftHard Solution Also Known As SanV Group, a provider of custom software development and IT consulting services. As you read this document, you are currently visiting our website, which is a digital face of our company. We are strongly committed to deliver you great experience while you are surfing our website, to share the materials you might be interested in, to promptly clarify any questions that might pop up and to ensure uninterrupted functioning of the website so that you don’t feel annoyed. This won’t be possible without your kind assistance, which you render by sharing your personal data with us. At the same time, we understand that personal data is an extremely sensitive matter and we take your privacy very seriously. To avoid making you feel uneasy in this regard, we’ve developed this privacy policy, which dwells on every little detail that refers to our work with your personal data.

Information use:

Softhard solution (SanV Group). is the sole owner of the information provided and collected on this web site. We shall not share, sell or rent this information with/to others in ways other than what is disclosed in this given statement.

Order Information:

Our enquiries forms page request information from users. The user here is expected to provide contact information like name, telephone number, email etc. This information helps us to fulfill customer enquiries and orders.

About Cookies:

The information about the user is stored in the user’s hard drive in the form of a cookie. This information is in no way linked or similar or any personally identifiable information and is encrypted in such a way that it cannot be read by any other website. The cookie simply gets terminated once the user closes their browser. If we happen to use the cookies it is solely for your convenience.

Use of Log files:

IP addresses are used solely by us to analyze trends, administer the site and also to gather demographic information. The IP addresses are in no way connected or linked to any personal information.

Information Sharing:

Softhard solution (SanV Group) will use your information and also by selected companies who may administer our business on our behalf. You data may be passed to any relevant regulator. Your data may also be used by us for any training and testing purposes. If in any case you do not want your data to be used in any of the above ways please do notify us at info@softhardsolutions.com

About Links:

Our website may contain links to other sites too. Please note that we (Softhard solution (SanV Group) are in no way responsible for the privacy policies of these other sites. We encourage our readers to read our privacy statement and the policies written here are strictly and solely applicable to information collected by our website.

Security:

This website takes proper precaution to protect the information of user’s visiting this website. After the users submit sensitive information thorough our website, the user’s information is protected both online and offline. The user information registered through our website is strictly restricted to our office; other than which personnel from accounts, or customer service representatives may be granted access to personalized information for only specific jobs if required.

Updating/Correction of personal information:

If any of the users personally identifiable information changes or in any case the users no longer desire to continue our services, we provide a way to correct, update or even remove the particular user’s personal data from our database.

Other than the above we provide the option to users to not receive certain types of communications like newsletters, promotional materials etc. Users can opt to unsubscribe. pr contact us directly.

FOR HOW LONG THE DATA WILL BE STORED

SoftHard Solution retains personal data for as long as necessary to provide the services and the feedback you have requested, or for other essential purposes, such as complying with our legal obligations, enforcing our agreements. Because these needs can vary for different data types, actual retention periods may vary. The criteria used to determine the retention periods include:

·         Is the personal data of a sensitive type? If so, a shortened retention time would generally be appropriate, which amounts to up to five years.

·         Is SoftHard Solution subject to a legal, contractual, or similar obligation to retain the data? Examples can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation.

 

 

WHAT RIGHTS YOU HAVE:

You are entitled to view, amend, or delete the personal information that we hold:

·         You may ask what personal data about you we hold and who the recipients of your personal data are, at any time.

·         You may ask us to update and correct any out-of-date or incorrect/incomplete personal data that we hold about you free of charge.

·         You may opt out of any marketing communications that we may send you. This choice does not apply to mandatory service communications.

·         You may recall your consent for the processing of your information at any time.

·         You may request erasing or updating your personal information here.

 

Notification:

If in any case Softhard solution (SanV Group) decides to change its privacy policy, we will post those changes on this website, so our users are always kept informed as regard the type of information collected by us, how we use it and under what circumstances.

 

Payment terms:

• Monthly maintenance package fees require Online payment only. No other forms of payment will be accepted for monthly maintenance.

 • Monthly maintenance package fees will be charged to the client’s Online payment on file on the 1st day of every month.

• An administrative fee of Rs.1500 will be charged to the clients account for any late payments or declined Online payment charges.

 • More than three missed payments in a year may attract termination of the package and the client will need to pay immediately the entire remaining amount on the package.

• There are absolutely no refunds for any fees related to the monthly maintenance package.

Termination:

• In case Client need to cancel the auto annual renewal, please inform us in writing at least one month prior to the renewal date.

 • Ongoing term: For any reason if the Client decides to terminate an on-going maintenance package then they will need to pay the balance amount of the remaining months.

• SoftHard Solution reserves the right to terminate annual maintenance at anytime with written notice to the Client